GROUP
PREMIUM
Problem with remove card from the payment method
romanova_bella93
Hi there
i can't remove my card from the Payment method
i'm reciving this text "Successfully subscription canceled but errors occurred during card unregistration. please try again."
i've paid premium for year, but i want to remove my card
WebCeph Manager
United States
Others
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WebCeph Manager
Dear Doctor, Thank you for reaching out. Upon reviewing your account details, we confirm that your subscription has been successfully canceled, and we have also completed the card unregistration process on your behalf. Please rest assured that no automatic charges will be made for the next billing cycle. Should you have any further questions or require any assistance, please feel free to contact us. Best regards, WEBCEPH